![]() This was a landmark achievement that led directly to Eco-Drive of the present day. ![]() In 1995, through the addition of a lithium-ion power cell, we were able to develop a model with a running time of six months on a single full charge. We made a series of improvements and innovations with a view to creating "a watch that never stops and integrates easily into everyday life." In 1986, we debuted a model that could keep running for eight days (roughly 200 hours) on a single charge. Thanks to these advances, CITIZEN's light-powered watches made a major leap forward. The engineers at CITIZEN were acutely conscious of these limitations.īut as the 1980s got under way, thinner solar cells capable of generating power from indoor light and power cells with longer battery life appeared. Ballistic nylon Zulu G10 NATO strap for Citizen Eco Drive Skyhawk Nighthawk Promaster Chronograph Tough NO WATCH. If you prefer, you may also contact one of our authorized service centers below, however, please note these centers are unable to repair CZ Smart, Atomic Timekeeping, Satellite Wave, or Proximity timepieces.When the CRYSTRON SOLAR CELL debuted in the 1970s, neither the solar cell (which generated energy) nor the power cell (which stored it) had sufficient generating capacity or battery life for the watch to become a realistic part of anyone's everyday life. Superior steel Milanese James Bond No Time to Die mesh bracelet strap for Citizen Eco Drive 16mm 18mm 20mm 22mm Watches NO WATCH. ![]() Warranty work will flow through without an estimate and is usually completed within 10 to 12 business days (not including transit time) after receipt. Turnaround time varies by time of year, but generally runs about 10 to 12 business days (not including transit time) after approval and payment of an estimate. Please note: We are unable to quote exact repair prices via email or telephone as actual parts needs cannot be determined until our technicians have had an opportunity to review your timepiece. Repair work must be paid for by credit card. You may authorize Citizen to proceed with the repair by email or telephone. Chargeable repair work will not commence until we have received your approval. For out-of-warranty work, or for work not covered by the warranty, an estimate detailing such costs will be sent to you prior to proceeding with the repair. If you submit your repair within your warranty period, please be sure to include your completed warranty card or proof of purchase detailing the date and model. Be sure to keep a copy of your letter for your records, and note the case and serial numbers. Please complete our online Repair Submission Form detailing the repairs you would like performed as well as a daytime telephone number, email address, and your return address. Please note that all shipping containers and packing materials are discarded upon receipt, so please do not include anything you wish to be returned. Be sure to package your timepiece in a sturdy container with sufficient padding to protect your watch during transit. SERVICE REQUESTSįor service evaluations and repairs within the United States, please send your watch via insured carrier to our Torrance, CA facility. You will need to enter your service order number (which begins with the letters "SO") and your zip code. Refer to the manual, you may use a paper clip instead of the dedicated tool. For your reference, the video shows the method using the dedicated tool. If your timepiece is currently with our Torrance service facility for evaluation or repair, click HERE to view the current status. You can adjust the length of these watch bracelets by using the dedicated tool or a thin metal pin (paper clip, etc.) to remove links from the bracelet. To see available replacement parts and straps for your Citizen timepiece and initiate an order, use our new self-service portal below.
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